When conducting a station tour, which issue should be addressed first?

Addressing the procedure if an emergency call happens during the tour is the most crucial issue to consider first. This is important because safety and preparedness are the top priorities for any fire service activity. By outlining what will happen if an emergency call occurs, you ensure that all participants understand the protocol, which helps manage expectations and maintains a clear and safe environment. This awareness also minimizes disruptions and keeps everyone safe, allowing the tour to be conducted efficiently around the realities of emergency service work.

The costs associated with fire and emergency services, the number of firefighters on duty, and the number of fire calls the department receives are all important topics, but they do not take precedence over immediate safety protocols. Addressing the procedure for handling an emergency call directly relates to managing the safety of all present during the tour.